Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

 

What data do we collect?

Glazing and Property Care Ltd collects the following data:

  • First name
  • Last name
  • Email address
  • Organisation name
  • Organisation address
  • Organisation phone number
  • Your mobile number

For tax reasons, we are legally required to hold certain information on you for seven years. After this time you can ask for your details to be deleted from our system. You can do this by emailing Glazing and Property Care Ltd’s data controller, Dave Williams. You will find the email address below.

 

How do we collect your data?

You directly provide Glazing and Property Care Ltd with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

 

How will we use your data?

Glazing and Property Care Ltd collects your data so that we can:

  • Carry out the service you have asked us to provide.
  • Send you the invoice for our work.
  • Keep records for ourselves, HMRC and other official bodies.

 

If you agree, Glazing and Property Care Ltd will share your data with our partner companies so that they may offer you their products and services.

  • Assure Certification Ltd
  • Independent Warranty Association [IWA]
  • QuickBooks [Intuit]

When Glazing and Property Care Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Glazing and Property Care Ltd securely stores your data at 5 Station Terrace, Kempley Road, Dymock, Gloucestershire, England, GL18 2BD.

 

Security

We take the security of your personal data very seriously. We hold personal data in several places:

  • We use QuickBooks to manage our accounts and we store details of clients and suppliers on it.
  • We use Assure to manage our insurance and we store details of clients on it.
  • We use IWA.biz to manage our insurance and we store details of clients on it.

We have chosen these applications because they offer us the tools we need and because they are widely recognised to be among the most reliable and most secure solutions available in each case. We also take all reasonable precautions to keep the data we hold on you in these places safe, including having appropriately complicated passwords.

For insurance reasons, we will keep your name, phone, address and purchase details for ten years. Once this time period has expired, we will delete your data from our systems.

For tax reasons, we are legally required to hold certain information on you for seven years. After this time you can ask for your details to be deleted from our system. You can do this by emailing Glazing and Property Care Ltd’s data controller, Dave Williams. You will find the email address below.

 

Marketing

Glazing and Property Care Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Assure Certification Ltd
  • Independent Warranty Association [IWA]

If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Glazing and Property Care Ltd from contacting you for marketing purposes or giving your data to other members of the Glazing and Property Care Ltd Group.

 

What are your data protection rights?

Glazing and Property Care Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Glazing and Property Care Ltd for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Glazing and Property Care Ltd correct any information you believe is inaccurate. You also have the right to request Glazing and Property Care Ltd to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Glazing and Property Care Ltd erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Glazing and Property Care Ltd restrict the processing of your personal data, under certain conditions.
    The right to object to processing – You have the right to object to Glazing and Property Care Ltd’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Glazing and Property Care Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dave@glazingandpropertycare.co.uk
Call us at: 07368 273553.
Or write to us: 5 Station Terrace, Kempley Road, Dymock, Gloucestershire, England, GL18 2BD

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

 

How do we use cookies?

Glazing and Property Care Ltd uses cookies in a range of ways to improve your experience on our website, including:

Understanding how you use our website.

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Glazing and Property Care Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Glazing and Property Care Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Glazing and Property Care Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2 March 2021.

 

How to contact us

If you have any questions about Glazing and Property Care Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: dave@glazingandpropertycare.co.uk
Call us: 07368 273553
Or write to us at:
5 Station Terrace, Kempley Road,
Dymock, Gloucestershire,
England, GL18 2BD

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Glazing and Property Care Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: https://ico.org.uk/.